Client's Journey Toward Financial Independence
1. Introductory Meeting
The purpose of this 30-minute meeting in the client journey is to understand the prospective client’s financial needs and objectives, explain how we can assist in their financial consultation process, and address any questions about our services, including fees. If there is a mutual fit, we will proceed to the next steps in the wealth management steps, leading to a complimentary consultation.
2. Complimentary Consultation
If there is a mutual fit, we offer a no-obligation, one-hour consultation as part of our financial consultation process. Before this meeting, the prospective client should securely upload necessary documents to our planning portal. During the session, we assess your financial situation, gather important details, and provide a clear overview of how we work throughout the client journey. If you decide to move forward, we'll proceed with developing tailored recommendations, following the key wealth management steps.
3. Presenting Recommendations
If you have decided to move forward in partnering with us, we will ask that you sign all applications and agreements during this one-hour meeting. This meeting will be an essential part of your client journey as we present a comprehensive financial consultation process. Based on insights from our prior session, the plan will likely cover key wealth management steps, including retirement, investment, cash flow, and other planning considerations. We will also identify ongoing investment management services if applicable, establish a timeline, and schedule action items, including coordination with insurance and 401K providers, as well as estate planning, tax, and other third-party professionals. Recommendations are shared with clients within 24 hours.
4. Client Onboarding
If you choose to proceed with retaining the firm for ongoing discretionary investment management, the two-week onboarding process plays a crucial role in your client journey. This phase includes ensuring access to all tools and accounts, signing the custodian LPOA, and transferring funds to Schwab. Throughout the financial consultation process, we remain available to answer any questions and schedule periodic check-ins to ensure a smooth progress in your wealth management steps.
5. Execute Recommendations
After onboarding has been completed, we will begin executing the agreed-upon strategies as part of the wealth management steps in the client journey. We maintain regular communication to track progress and make any necessary adjustments throughout the financial consultation process. Then, we will check in within the first 30 days to ensure the client feels heard, is on track, and is confident in the direction we're heading together.
6. Ongoing Investment Management
As part of the client journey, we will continuously monitor your investment portfolio to ensure that you remain aligned with your plan and goals. Throughout the financial consultation process, we will manage all trading, rebalancing, and cash movements on your behalf. Additionally, we will facilitate tax efficiencies, such as tax-loss harvesting, asset location, and planning for capital gains realization or required minimum distributions, as part of our comprehensive wealth management steps.